Account
All questions in this topicPayment
- I could not pay with my Visa/MasterCard credit card
- How do I pay for account?
- What types of payments do you accept?
- What about payment safety?
- Will the money paid via Visa or MasterCard show on my account balance?
Account language settings
- How do I set up account language settings?
- Should I opt for one-language or multi-language account?
- Interface language management chart
- How the multi-language interface works?
- Names, contact information and other important details in multi-language account
Projects
- How do I create a new project?
- What is the “Main Company in Project”? What is so special about it?
- How do I select the main company in a project?
- Can I check the progress of all my active projects at once?
- What is “archived project”? How do I archive a project after completed?
Members
- Administrators, who are they anyway? How they are different from Super Administrators or the Account Owner?
- How do I know who’s the administrator? How I can grant someone administrator’s rights?
- How do I add a new company?
- How do I add new members?
- How can I make someone a project member?
Main page, project overview
- What is the Main Page for? How it’s different from the Project Overview one?
- Can I see more than five list events in each project on the main page?
- Can I delete elements in the lists of recent events lists?
- Menu options on Main page are different from those on Project Overview page. Why is that?
- How can I quickly go back to the account’s main page?
Tasks, subtasks, comments
- How do I set a new task?
- Where can I see all project tasks?
- Can I check the list of pending tasks for all projects at once?
- How do I leave comments?
- What is a subtask? How is it different from a task?
E-mail notifications
- What are e-mail notifications?
- When I receive notifications?
- How do I subscribe project members to e-mail notifications?
- I’ve not been subscribed to receive notifications; can I do it myself?
- Can I unsubscribe myself?
Limitation of visibility
- What does ‘limitation of visibility’ stand for?
- How I can see what information is accessible to some individual project members?
- How do I limit visibility of my data?
- I’ve limited task’s visibility for the customer company. Will my customers be able to see its files/comments/subtasks anyway?
- I want to write a limited-access comment and attach a file to it. Will the file be visible for everyone?
Files
- How do I upload files to my project?
- Are there any limits to the size of uploaded file?
- What is the disk quota of my account?
- Can I upload several files in one shot?
- Is it possible to save different file versions?
FTP storage
- Can I set up file upload limitations?
- How do I form file download links?
- How do I activate FTP storage?
- How does FTP storage work?
- Do I really need FTP storage facility?
Time tracking
- How time-tracking option works?
- I can’t see Time section in my account. Why?
- Are our clients able to see the Time Tracking page?
- Is time edit function open for all employees of our company?
- What does the “estimated working time” stand for?
Calendar
- How dates make it into the calendar?
- Can I just tick off a date of importance for me in the calendar?
- Can I synchronise Worksection Calendar with my personal one?
- Do all the members see the same calendar?
- Why some tasks are red in Calendar?
Affiliate Program
- How does the Affiliate Program work?
- Affiliate fees
- How can I earn money?
- How do I request a cashout?
- Can I transfer money from affiliate account to the Worksection account?
